Payment options 

We offer the following payment options in our online shop:

Credit cards, 3D (MasterCard / VISA) 


 

 

 

Both Visa and MasterCard credit cards are accepted. You can pay securely via SSL encryption and 3-D Secure.

Paypal 


 

Paypal is considered a simple and very secure direct payment option. You need your own Paypal account, which you can create directly on the Paypal page. With the help of this account, you can make purchases using only your email address without having to repeatedly submit your account or credit card details.

SEPA Lastschrift





Mit dem SEPA-Lastschriftverfahren erlauben Sie uns fällige Beträge im gesamten SEPA-Raum einzuziehen.

Google Pay



Google Pay ist ein Mobile-Payment-Zahlungssystem des US-amerikanischen Unternehmens Google für Android-Geräte

Apple Pay




Apple Pay ist ein Zahlungssystem des US-amerikanischen Unternehmens Apple für hauseigene mobile Geräte.

Payment / Shipping

 

Parcel (delivery by DHL)

General shipping costs

consist of postage costs, shipping packaging and commissioning.

DE/AT

  • purchase up to € 4,99: € 3,95  
  • purchase starting at € 5,00: €  6,95 

 

EU

  • parcel weight up to 1 kg: € 12,95 
  • parcel weight starting at 1 kg: € 18,95  

Delivery times

Shipping within 3 business days.

This information refers to deliveries within Germany.

Please note that in exceptional cases, delays may occur if the goods are out of stock or on public holidays, bridge days, etc.

Delivery areas

Spare parts are shipped within the EU. Shipping outside the EU is generally excluded.

 

Appliances are shipped exclusively to Germany and Austria.

 

 

The following delivery conditions apply to orders from the EU that are placed outside of Germany/Austria:

  • Self pick-up at the factory (at no additional cost); the address is: Industriestraße 13, 82194 Gröbenzell. You will find our opening hours at: Opening hours (ritterwerk.de)
  • Self-organised pick-up by the buyer via a delivery service
  • Delivery to a German address